If it is determined that a patient needs to be seen for urgent care (between appointments), the patient should be instructed to contact the DH Patient Services Coordinator. The PSC will review the case and consult with the Director of Patient Relations on the best course of action for managing the patient’s dental situation. If a limited treatment assignment is deemed necessary, the Director of Patient Relations will complete a limited treatment form for dental student assignments. If a dentist has examined the area of dental concern, he/she should complete a limited treatment form and send it to the Quality Assurance Coordinator, via the axiUm “running man”, instead of having the patient contact the Communications Center.
During non-business hours, patients should be instructed to call 405-271-7744, where they will receive a recorded message with a phone number to contact the AEGD resident who is on call.
