2.10.3 - For Pediatric Emergency Patients Who Are Active in the Program

During Clinic Sessions

• The same protocol for the adult patient is followed with the exception that the student is responsible for contacting the parent to determine the nature and urgency of the emergency.  We consider this to be part of the teaching/learning experience -- discovering what is and what is not a true dental emergency. 
• If the situation is such that the patient needs to be seen before the assigned student can see the patient, then said patient will be scheduled either into the Pedo restorative rotation clinic or with another student. 
• If circumstances dictate, a prescription may be sent in.
• If the urgency/emergency can be managed without an immediate visit, the patient will be scheduled/added to the assigned student’s appointment list.  

After Hours

• The Pedo faculty should be contacted regarding how to address the particular patient's situation. 

During Academic Break

1. The patient’s parent or guardian contacts the Pedo PSC or PCM. They will determine the urgency of the need after consulting with the Pedo faculty. 
2. A referral is completed by Pedo PSC or PCM staff and forwarded to AEGD (or GPR program director if the patient is covered by SoonerCare).
   • If the referral is to the GPR program director, the Pedo PSC or PCM calls the GPR scheduler, ext. 14750, to alert that a referral has been sent through axiUm. 
3. The program, to which the patient was referred, will call the parent or guardian to schedule the patient.  
4. After treatment, the treating resident will send an amail to the AEGD Director or GPR Director (depending on which clinic treated the patient), the assigned dental student and the Director of Patient Relations informing them of what transpired with the patient.