The University of Oklahoma College of Dentistry will take all necessary steps to protect and safeguard patients’ Protected Health Information (PHI). Students should review the Contacting Patient by Phone or Electronic Devices Policy prior to calling, texting, or emailing patients. Failure to do so could result in HIPAA violations and sanctions.
The COD highly recommends using a phone located within the COD for calling patients instead of their personal phone. Phones have been intentionally placed near workstations, so students have access to axiUm for updating Health Histories or entering notes. Locations of phones available for student use are listed below:
Student Lounge
-
Four (4) wall-mounted phones
-
Always available
Radiology Viewing Room
-
Four (4) wall-mounted phones
-
Available Monday-Friday during normal business hours and after hours with card access.
Comprehensive Care Faculty Offices
-
Available during non-clinic hours
Fourth Floor Faculty Offices
-
Available during non-clinic hours
Phones can be used to make outside calls by dialing “9” plus the number. The caller ID will state “Health Care 405-271-8001”. These phones can also be used to dial an extension on the OUHSC campus.
Note: voicemail is not activated on phones.
Additional resources:
Contacting Patient by Phone or Electronic Devices Policy
Safeguards – Administrative and Physical
Emailing and Transmitting PHI
