The DH Patient Services Coordinator (PSC) is responsible for scheduling dental hygiene appointments for their patients. The PSC, in the clinic in which the patient is seen for treatment, will collect payment for services rendered and schedule subsequent appointments.
Should the patient call the student to reschedule an appointment, it will be managed by the student and communicated to the DH PSC. If a patient has already had two rescheduled appointments, the PSC will determine whether to send the patient a pending release letter or a release letter regarding scheduling difficulties.
Students, along with the PSC, should utilize their patient list to fill appointments that other patients have canceled.
The student is responsible for managing the need for antibiotic pre-medication for their patients. This will not be managed by the Patient Services Coordinator (PSC).
