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8.1.2 - Life threatening Emergency

Updated: 3/18/2025
  1. If you suspect the visitor/patient is having a cardiac arrest (not breathing and/or no pulse), CPR should be instituted immediately and a bystander should retrieve the Automatic External Defibrillator (AED) from the nearest location (South hallway on 1st floor and north hallway on floors 2-5).  Notify the clinic faculty.
  2. The student/resident will Call 911, Campus Police will ask the following questions: 
    a.  Nature of emergency
    b.  Identify the College
    c.  The floor 
    d.  The room/clinic number
  3. Remain on the telephone until the EMS arrives.
  4. Send someone to the 1st-floor main entrance to meet the EMS.
  5. Inform the Director of Compliance by calling 1-3083 or 405-473-6064 as soon as possible.
  6. Document the specifics of the emergency and the actions taken in the patient’s electronic health record (EHR). Document all medications dispensed, dosage, route, and time on the Emergency Treatment Record located in the medical emergency cart. Give a copy to EMS when they arrive and keep a copy for our records. This will be scanned into the EHR.
  7. Following proper disposition of the emergency, the healthcare provider (student, staff, resident, or faculty), and the attending faculty member must prepare a detailed report of the incident including names, dates, times, circumstances of occurrence, treatment rendered, condition of the patient, and final disposition of the case on a Clinical Incident Reporting Form (see section 8.1.6 Clinical Incident Reporting Form). Provide this report to the Director of Patient Relations and Director of Compliance. A copy of the report will be forwarded to the Dean’s Office.
  8. Suppose a patient reports an adverse incident to the healthcare provider or the patient service coordinator (PSC) by telephone during off-hours. In that case, the incident needs to be documented in the patient’s EHR and reported to the Director of Compliance the following business day. 
  9. Neither the healthcare provider nor the faculty involved should make any statements to the patient regarding the final disposition of any medical, ambulance, and treatment fees. All documentation will be forwarded to the OUHSC Office of Risk Management, which will assist the visitor with additional questions.

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