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1.3.3 - Dental Support Laboratory

Updated: 9/23/2024

The College has an in-house dental laboratory to process crowns, fixed and removable partial dentures, and complete dentures for student patients; they also use outside laboratory services for additional support. These services are obtained via laboratory prescription through the axiUm system only.

Support laboratory services are critical to the timeliness of patient care and the student's attainment of minimum clinical experiences. To better ensure that cases are expedited, students' submitted work authorizations must be completed properly and fully, including a description of the required work, patient name, type of restoration and material required, case design, faculty, and all approved authorizations in the axiUm system.

If students need a case completed sooner than the published number of days normally required (refer to laboratory service schedule), they must obtain approval from the laboratory supervisor. Do not enter the laboratory area without permission; always check in at the receiving desk first.

To submit any case to the laboratory, the Central Business Office must certify via axiUm request that the patient has paid appropriately and must have been approved in the axiUm system.

1.3.3.1 - Protocols Regarding GoldUpdated: 9/19/2024

Any gold crown that is found unacceptable for delivery must be returned to the support lab.

1.3.3.2 - Requisitioning Artificial TeethUpdated: 9/19/2024

The protocols for the requisition of artificial teeth for Removable Prosthodontics may be found in their department manual. 

1.3.3.3 - Working Time/Service ScheduleUpdated: 9/23/2024

The Dental Support Lab schedule indicates the average time (in school days) necessary to complete the services listed.

The day the case is turned in and the day the case is picked up does not count toward production lead time. Weekends and holidays do not count.

Crown and Bridge 

Timeframe

FGC or Gold FPD

12 business days

MCR (coping try-in or completed)

12 business days

Porcelain application

6 business days

Emax

12 business days

Implants (simple)

TBD - will advise

Implants (complex)

TBD - will advise

Dowel core

6 business days

Pour and Pindex

5 business days

Porcelain adjustments and solder job

5 business days

Note: 

*All C&B cases MUST be Pindexed, articulated, and include a solid working cast.

*All survey crowns MUST be on a full arch, Pindexed with tripod marks. 

 

Dentures 

Timeframe

Setup or reset

12 business days

Process

12 business days

Nightguard

24 hours

Treatment partial with wrought wire clasp

12 business days

Repairs (simple)

Some Same-Day

Repairs (complex)

TBD - will advise

Relines MUST be scheduled through the lab prior to appointment day.

in by 11 am;
out by 1 pm next day

Note: 

*All Digital Denture cases MUST have the patient’s name etched on the model. 

*All conventional denture cases MUST have the patient's last name written on the cast with Sharpie.

 

RPD 

Timeframe

RPD framework

12 business days

Note: 

*All removable cases MUST be articulated. 

*Frameworks REQUIRE tripod marks on the master cast and design drawings on the study cast.

 

All cases received by DSL AFTER 3:00 p.m. will add one (1) additional business day to the timeframes stated above.

*Missing items, incomplete, or unapproved work authorization forms will delay the timeframe in the lab. 

*The more information on lab Rx is always better.

*Include opposing models when necessary.

*All Primescan cases REQUIRE an axiUm lab Rx on the day of case submission.

 

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